Needed part not available. Unit only 4 years old
LG Room Air Conditioner Personal Review. We bought this room air conditioner in 2014 after our old unit (made in 2006) finally gave up and died.
Initially and up until yesterday it was great. Cooling was excellent and it consumed way less power than our old antiquated Frigidaire unit.
Earlier in the week we noticed that when the unit shut itself off – it’s compressor continued to run. It has a digital control unit that apparently has went bad. So I’m thinking no big deal – i can fix that myself.
After contacting LG support the rep emailed me a link to their factory service manual. And yes indeed it does have what’s called a pcb relay board. Googling the model number with “compressor not turn off” brought up an appliance forum link where this situation was being discussed. That company sold the part it needed, but clicking their link – it displayed not available. So i grabbed the part number and googled it up with many results. Unfortunately every supplier said it is no longer available.
Needed LG part for 4 year old room air conditioner no longer available from manufacturer or suppler
We decided to call LG service for an estimate, and was told the charge to come out was $114 plus parts and labor. Of course i asked if they had the part we needed, and was told, they have no idea. It’s up to the service technician to diagnose the problem and give us an estimate.
Parts for used cars are readily available – but from what i have found out – not for LG products. This is designed and manufactured obsolescence.
It was manufactured in 2012 but we bought it new at Lowes in 2014. So we have gotten two years use of this now “self labeled POS LW2514ER” LG room air conditioner that cost around $500.
This is “Planned Obsolescence” by air conditioner / appliance manufacturer LG. Our LW2514ER is obsolete because LG no longer makes parts for it. That really sucks because this is a common problem with this unit, and should be nowhere near the end of its useful life cycle. Class action lawsuit anyone?
My review was submitted to the products page with email address verified. But it was not posted to the LG website. I gave it a 2 star review based on it’s obvious planned obsolescence. Only one 2 star review on the product page.. LOL!
Bad business. LG Electronics negative review not posted. Cant count on reviews making buying decision
We bought this AC unit in late 2014 at Lowe’s. It has worked great until last week. When the unit switches off the compressor continues to run. Googling we found it’s is a common problem as there is a relay control circuit board that goes bad.
Unfortunately this unit made in 2012 is now obsolete as the part needed to repair it is no longer available. This is how LG electronics is forcing consumers to by new products. They know how long the unit will last.
We have to use it’s circuit breaker built into the power plug to turn it on and off. Get up and push the button to turn it on. When our room gets too cold get up again and push the other button to turn it off. Repeat as often as necessary.
We’ve learned our lesson – Never Ever LG Again! 😡